Customers Bank mortgage approval rate & lending review
Customers Bank decided 803 mortgage applications and funded 726 loans across the 616 counties Fat Boy Data covers, 2023–2025.
These are the decisions Customers Bank reported under the Home Mortgage Disclosure Act, not its advertised interest rates.
Customers Bank at a glance
Approval is 8.1 points above the 86.4% national rate for the same mix of loan types.
Approval rates by loan type
| Loan type | Approval | Approved | Taken up | Typical loan | Loans made |
|---|---|---|---|---|---|
| Mortgage lenders | 95% | 669 / 701 | 96% | $175K | 640 |
| Investment property purchase | 93% | 39 / 42 | 92% | $245K | 36 |
Customers Bank lending by state
| State | Approval | Typical loan | Decided | Loans made |
|---|---|---|---|---|
| Pennsylvania | 94% | $175K | 740 | 664 |
| New Jersey | 100% | $225K | 22 | 22 |
Fat Boy Data covers 616 counties, 79.6% of the US population, not every county in every state. States with fewer than 20 decisions are not listed.Methodology.
Where Customers Bank lends most
| County | Loan type | Approval | Decided | Loans made |
|---|---|---|---|---|
| Berks County, PA | Mortgage lenders | 95% | 361 | 329 |
| Philadelphia County, PA | Mortgage lenders | 96% | 242 | 220 |
The county markets where Customers Bank made the most loans. Each link opens that market with every lender ranked.
Questions about Customers Bank
What is Customers Bank's mortgage approval rate?
Customers Bank approved 94.5% of the 803 mortgage applications it decided across the 616 counties Fat Boy Data covers, 2023–2025, 8.1 points above the 86.4% national rate for the same mix of loan types.
How often do borrowers take the loan Customers Bank offers?
Borrowers accepted 96% of the loans Customers Bank approved, against 96% for all home purchase mortgage lenders nationally. A low take-up usually means the approved terms were not competitive.
What size loans does Customers Bank make?
The typical home purchase mortgage loan Customers Bank made was $175K; across all loan types its typical loan ran from $175K to $245K. HMDA reports amounts in $10,000 brackets, so these are midpoints.
Where does Customers Bank lend?
Customers Bank decided applications in 9 of the states Fat Boy Data covers, most of them in Pennsylvania, New Jersey and New York.
Can I apply to Customers Bank directly?
Yes. Customers Bank is a bank or credit union with 7 branches in the FDIC and NCUA registries, and it takes mortgage applications directly.
Does this page show Customers Bank's interest rates?
No. HMDA filings record who applied, who was approved and how much was borrowed, not the rate offered. Use the approval rate and take-up here to judge how Customers Bank treats applications, then get a rate quote from the lender.